Order & Return Policy

Logic Parts | www.logicbart.com
Last Updated: [01/08/2025]

At Logic Parts, we are committed to providing our customers with a reliable and fair purchasing experience. Below is our clear and structured policy covering orders, payments, shipping, and returns.

First: Order Policy

Order Confirmation:
Once an order is placed through our website, you will receive a confirmation message via email or WhatsApp, including product details, invoice amount, and estimated delivery time.
Product Availability:
All orders are subject to product availability. If the item is out of stock, the customer will be notified immediately and offered an alternative product or a full refund.
Payment:
Payment can be made upon delivery or in advance, based on prior agreement (bank transfer, Mada, or electronic payment gateways where available).

Second: Shipping & Delivery Policy

Delivery Time:
We ship within 1–5 business days inside Saudi Arabia, depending on the region.
Larger project orders may require longer preparation times and are coordinated directly with the customer.
Shipping Partners:
We use trusted and certified delivery partners to ensure product safety and fast delivery.
Shipping Fees:
Shipping costs are calculated based on order weight and delivery location. Some promotional offers may include free shipping.

Third: Return & Exchange Policy

Return Period:
Customers may request a return or exchange within 7 days of receiving the product, provided that:

The item is unused
It is in its original condition
It is returned with the original invoice and packaging

Non-returnable Items:

Software after activation
Custom-made products
Equipment that has been used or installed

Return Shipping Fees:
Customers may bear the return shipping cost if the return is not due to a manufacturing defect or a shipping error.

Fourth: Refund Policy

Refunds are issued via the original payment method within 5–10 business days after product inspection.
In the case of a technical defect or delivery error, Logic Parts will bear all associated costs.

Fifth: Customer Support

For any inquiries regarding your order or to initiate a return request, please contact us at:

Email: info@logicbart.com
Phone / WhatsApp: +966 553006238